Malcolms

At Malcolms estate agents we know how stressful the moving process can be. We believe that communication is the key to making sure your home move is as stress free as possible. You are able to discuss all aspects of your move with us; from our initial marketing discussions through to your moving day.
We offer practical jargon free advice and a sympathetic ear – 24/7

OUR TECHNOLOGY
From your first contact with us, you will see that we have harnessed the latest technology to help us sell your home giving you greater control throughout the process.
Applicants are notified about our new instructions via telephone, post, e-mail and SMS text message. Floorplans are produced for all our properties making it much easier for prospective buyers to choose suitable houses to view.
Our valuers use the latest Tablet PCs, enabling us to prepare all the marketing material at your home and even show it on the internet before we leave!

OUR STAFF
The company directors lead from the front – We all share the same passion for houses, customer service and success.
Our staff have been specifically chosen because they have different backgrounds with experience in complimentary industries such as Sales, Marketing, Education & Finance. All of which help us to think beyond the traditional constraints and bring fresh ideas to a competitive market.
All of our staff have undertaken extensive training programmes enabling us to give a higher standard of service and possess greater product knowledge than our competitors.
All forms of marketing are completely useless if the enquires that are generated are not dealt with properly. Our quality staff are the key to our success.

ACCESSIBILITY
When you instruct us to sell your property, you will always be able to contact us. We will give you our vendor hotline number enabling you to speak to us 24/7
You will also receive a secure password to access your personal property file through our website. This file contains all the relevant information about the marketing such as viewing feedback, number of website hits, number of brochures give out and general market reaction.

OUR OFFICES
Take a look at our modern and spacious offices – using informal seating areas we aim to create an atmosphere of comfort and relaxation. Using projectors, plasma screens and flat screen monitors all our properties are presented in a more interesting and informative way.
Buyers can sit and take their time looking through property brochures.

TRADITIONAL MARKETING
We give you more coverage….
Cambridge Property News – the most comprehensive property guide for Cambridgeshire.
Hunts Post – Huntingdonshire’s best loved weekly newspaper.
Cambridge Evening News – property special every Tuesday.
Property Plus – colour property guide freely distributed to over 50,000 homes in Cambridge and surrounding villages every week.

THE COMPLETE PROPERTY SERVICE
We provide a comprehensive service – through associated companies we can give advice on:
Mortgages, New Homes, Conveyancing, Lettings, Property Management, Building Plots